IntelliCARE Scheduled Support Services

Businesses and individuals are increasingly dependent on the smooth operation of their IT systems, databases and the data on their system.  How are you protecting yourself against data loss and unproductive down time?    Intellicare Scheduled Support Services is the answer. Here are some of the things that we help you with when you become a scheduled support services client.

Areas where small and mid-size business many times falls short?:

• Data Backup and protection on-site and Off-site and business continuity plan.

• Appropriate Commercial Security Software on their internet connections, computer servers and workstations

• Proactively maintaining all systems up to date using monitoring for problems before they happen, using update and patch management.

• appropriate detailed documentation and procedures to access quickly during a crisis

The Essentials of a reliable and stable office system are:

• Modern hardware and up to date software, Appropriate maintained warranties and support agreements

• Regular verified backup procedures in place [on-site and off-site]

• A detailed documented Business Continuity Plan

• Appropriate Commercial anti-virus and security software at the workstations and internet connections

• A Secure firewall

• Proactive Monitoring for issues before they happen

How should you backup?

On-Site and Off-Site copies of data and a complete disaster recovery plan.

Take a measured approach to ensure your office is vulnerable to receiving a malicious internet attack?

Be wary of the web-sites whilst internet browsing, avoid clicking questionable download link as you may download unwanted bad software programs to your computer which will slow it down or crash it, and or give hackers control over your computer.

Email Attachments should never be opened from anyone who you are not expecting one from, once opened, an infected attachments can compromise or even bring down your systems.    Businesses with inadequate computer security software are particularly vulnerable.

Anti-Virus, Anti-Spyware and Firewall should be active on every workstation and server

Perimeter Network Firewall to Protect your entire network [Firewall/Router or Security Gateway Premium Firewall Device]

Regularly test your defenses to ensure your are adequately protected.

Implement an action plan:

• Review backup logs daily, ensure you have a valid backup

• Review your workstation and internet connection security.

• Ensure all important information, accounts numbers, and all passwords are stored in a password protected spreadsheet

• Create a internet usage policy that the staff can sign

• Create a centralized documentation spreadsheet

• Keep up to date with your windows updates and security software updates.

Consider letting remoteLOGIC take care of all this for you!   Contact remoteLOGIC Today!    View Scheduled Support Pricing