"I have used JCRIT for over 8 years for all my computing needs. Being specialists in the fitness/triathlete industry we do not know a lot about technology and have always relied on JCRIT to educate us on what is best for our business. JCRIT always fit us in as a priority and their response time is fantastic. The staff are all so friendly and work together like a family which makes the experience with them even more satisfying. I would have no problem recommending their services to any business large or small.
Debbie Philips
Gold Coast Triathlete
"The transition to a new IT company was handled very well. I purchased a block of maintenance hours at the start and then realised a service level agreement was the way to go after talking to their friendly staff. I find your techs to be thorough and well experienced and I look forward to working and growing with JCRIT"
Peter Elliot – Principal
Vetcall
Moving from Noosa to the Gold Coast to manage the brand new ‘Kirra Surf Apartments’ meant relying on the expertise of JCRIT to handle our IT requirements. They were recommended to us by our Sunshine Coast IT guy who had become an integral part of our team. JCRIT have treated us with the same friendly professionalism and have assisted us with our IT requirements without hesitation. We are completely at ease with their approach and expert knowledge in order to get us up and running in our new business. We also look forward to JCRIT becoming an integral part of our Kirra Surf Apartments team too!
Lloyd & Jackie Collingwood,
Managers, Kirra Surf Apartments.
www.kirrasurfapartments.com.au
Our very first contact with JCRIT was a meeting designed to discuss the needs of our company and where we wanted to take it. This was followed up with a computer audit which lead to having terminal server installed reducing our total cost of ownership. Our new system has allowed us to also reduce our IT contact hours substantially. Being able to connect remotely has made working life so much easier – it is just like being in the office. JCR have had many years experience and have a huge knowledge base which allows me to be very confident with the solutions they advise for my business. Their professional approach and friendly attitude towards us has helped us to manage our business more effectively. They always walk in with a smile and walk out with one as well. We look forward to many more years in partnership!!
Sally Perrett – Financial Controller
PR Floors Pty Ltd
"I am extremely satisfied with JCRIT in general. Their entire team is very knowledgeable & provides prompt responses to our IT problems. Just recently we had a server hard drive failure and because we were unable to find the correct hard drives the same day, JCRIT actually took drives from one of their own servers and loaned them to us at no charge in order to get us up and running. Now that’s service"
Megan McKinnon
Financial Controller
Gold Coast Removals and Storage
I’ve been a client of JCRIT for over 8 years and occasionally would have to call for help on an emergency basis. If one of the JCRIT techs were not able to help me over the phone Jess would deploy one to come almost immediately and they would stay until the problem was solved. I can call them at any time, any day, and know that I’ll get a call back within an hour, weekends included! I recently just purchased 2 laptops from JCRIT and I always use JCRIT as my one stop hardware shop being that I am guaranteed quality hardware with a very friendly no fuss return policy.
Joe Nowak
Nowak Accounting Services
JCRIT is excellent to work with. They have supported our business now for more than 5 years and together we have grown. I always get a quick response from them and they are always on time and get right to work. They listen to what you say and always try to help. They are like a doctor who actually listens to your symptoms! They listen carefully and ask the appropriate questions to find out what the problem is. That is terribly important! No matter what the problem, a crashed server, virus attacks, or just a loose cable — they fix the problem and never make you feel stupid. That’s why I like working with the people from JCRIT!"
Daiji Sato – Principal
Queensland College of English – Gold Coast
